The pain a child undergoes can only be understood by their mother. When a 14-year-old gentleman walked into our clinic, the physical and emotional damage inflicted by the claws of hair loss was clearly visible as he walked across the front office into the consultation room. His mum’s despair, written all over her face, couldn’t emphasize more what the son was going through after many years of seeking assistance from different quarters without much progress. In the consultation room, the trichologist keenly listened to the history as he took notes while the mother did all the talking. She narrated the hair loss journey in a defeated manner, and you could tell she was saying, ‘this is our last shot at this.’ The son spoke very little. He only spoke when his mum made references that warranted his clarification. Evaluating the given history, followed by an analysis of the condition, our lead trichologist made a diagnosis of an autoimmune response known as Alopecia Areata that had graduated to Alopecia totalis, which meant no single hair strand would be growing on the scalp even though his follicles were still active. The trichologist formulated the best treatment therapy but was very keen to manage expectations and repeatedly uttered the words, “there is no magic treatment. We merely take the chance and observe closely.” This was not a case requiring a show of might or knowledge but one that needed more emotional care and connection. This approach, to our understanding, you could tell was highly comforting to both mother and son. Several weeks of treatment passed, with everything going according to plan. The patient was committed for sure. In eight weeks, several patches of hair growth were evident on the scalp, and hair growth improved with each passing day. After years of hair loss, laughter, and bullying from other kids in school, he was broken, withdrawn, and timid despite his well-built physique for his age. But here he was with a brighter, more confident demeanour after four sessions of therapy administered just once a month. Today he visits his barber for all manner of fancy haircuts and pays us courtesy calls from time to time but clearly, you can tell he feels indebted. His mum’s joy is evident, and his confidence is going through the roof. If his commitment to the treatment were lacking, we would never have achieved the gains. It is such cases that impact us so much and fuel our desire to serve as many hair loss patients as possible. Our unwavering commitment to research, network, and learn every day in order to deliver the best to all our patients remains steadfast. Always remember, with hair loss, the earlier you treat it, the better.
In short words
offering professional services focused on patient satisfaction